FAQs | Luna-Bel Body Essentials

What shipping methods do you offer?

USPS: Shipping usually takes 2-3 transit days, but may take up to 10. If your package goes missing, contact us at info@lunabelbodyessentials.com.
How long does it take for my order to ship?

Our processing time is typically 3 days, excluding holidays and weekends. During the holiday season, processing times can be up to 6 days. If you have questions about current processing times, email us at info@lunabelbodyessentials.com
Can I change my delivery address?

Yes! You may change your delivery address (if you order has not shipped yet). Please email us immediately with your contact information, the order confirmation number, and the full updated address at info@lunabelbodyessentials.com.
Do you offer bulk or special orders?

Yes! If you need a size or quantity larger than we offer on the website, please email us at info@lunabelbodyessentials.com with "Special Order" in the subject line.
Where can I ask questions about your products?

On each product page, you'll find an information section with helpful tips on how to use the product. Feel free to ask questions by submitting an email to info@lunabelbodyessentials.com.
Do you offer gift cards?

Yes! You can purchase e-gift cards in set amounts ranging from $25 to $200. They are sent directly to your inbox.
How do I view my cart?

To view your items, click the cart icon in the top right-hand corner.